Refund Policy

If you purchased a paid CoachFlow plan and you are not satisfied, you can request a refund under the conditions below.

Refund requests must be submitted within 14 days of the initial purchase (first payment of a subscription).

- First-time subscription purchase (within the eligibility window).
- If you were charged in error (duplicate charge), we will correct it.

- Renewals after the first billing cycle.
- Accounts terminated for abuse, fraud, or policy violations.
- Third-party fees that are non-refundable by the payment provider.

Contact us with your account email, the plan name, and the reason for the request:

If approved, refunds are processed back to the original payment method. Processing time depends on your bank or payment provider (typically a few business days).